Privacy Policy

Privacy Policy

Plants And Things

Effective Date: 21/01/2025

Last Updated: 29/01/2025 

1. Introduction

Plants And Things (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or interact with us in any way.

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as outlined herein.

2. Information We Collect

We may collect personal and non-personal information in the following ways:

A. Personal Information

We collect personal information directly from you when you:

• Contact us via phone, email, or online forms

• Register or use our consignment services

• Make inquiries about our products and services

• Browse or interact with our website

• Engage with us on social media

This information may include (but is not limited to):

• Full name

• Email address

• Phone number

• Residential or mailing address

• Details of consigned items

• Transaction history

B. Non-Personal Information

When you visit our website, we may collect non-personal information, such as:

• IP address

• Browser type and version

• Device information

• Website activity, including pages visited and time spent

We collect this information to improve our website functionality and enhance your user experience.

3. How We Use Your Information

We collect and use personal information for the following purposes:

• Service Provision: To facilitate consignment services, manage transactions, and provide customer support.

• Communication: To respond to inquiries, send important updates, and notify you of relevant information.

• Legal & Compliance: To comply with legal obligations, prevent fraud, and enforce our terms of service.

• Marketing & Advertising: If you consent, we may use your information to inform you of promotions, new arrivals, or other relevant updates. You may opt out at any time.

We will not use your personal information for any other purpose without your consent unless required or permitted by law.

4. Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. However, we may disclose your information in the following circumstances:

• Legal Compliance: When required by law, court order, or regulatory authorities.

• Business Transactions: If Plants And Things is involved in a business transfer, merger, or sale, personal information may be transferred as part of the transaction.

• Service Providers: We may engage third-party providers (e.g., payment processors, delivery services) to assist in providing services. These providers are required to protect your personal information.

We take reasonable steps to ensure any third parties handling your data comply with privacy obligations consistent with this policy.

5. Data Security & Retention

We take all reasonable precautions to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure.

• Secure Storage: Personal data is stored securely, whether in physical or electronic formats.

• Limited Access: Only authorized personnel have access to personal information.

• Data Retention: We retain personal information only as long as necessary for business or legal purposes. When no longer required, data is securely destroyed or anonymized.

However, no method of data transmission or storage is 100% secure. You acknowledge that while we implement strict security measures, we cannot guarantee absolute security.

6. Cookies & Tracking Technologies

Our website may use cookies, tracking pixels, and analytics tools to improve functionality and enhance your experience. You may configure your browser to refuse cookies, but this may affect site performance.

We use analytics tools such as Google Analytics to collect anonymized website usage data. This helps us improve our website and tailor our services to customer needs.

7. Your Rights & Choices

Under the Privacy Act 1988 (Cth), you have the following rights regarding your personal information:

• Access & Correction: You may request access to or correction of your personal information by contacting us.

• Opt-Out: You may unsubscribe from marketing communications at any time.

• Deletion: You may request that we delete your personal data, subject to legal obligations.

To exercise any of these rights, please contact us at booborowieplantsandthings@gmail.com.

8. Third-Party Websites & Links

Our website may contain links to external websites or third-party services. We are not responsible for the privacy practices of these third parties and encourage you to review their policies before providing personal information.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as needed. Changes will be posted on this page with an updated Effective Date.

Continued use of our services after any changes constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us:

Plants And Things

Email: booborowieplantsandthings@gmail.com

Phone: 08 7078 7726

Address: 21 Sixth Street, Booborowie, SA 5417