*Flat fee $20 when you consign 3 or more items worth over $200*
*Flat fee $20 when you consign 3 or more items worth over $200*
Terms and Conditions
Plants And Things
Effective Date: 21/01/2025
Last Updated:29/01/2025
1. Introduction
Welcome to Plants And Things (“Company,” “we,” “our,” or “us”). These Terms and Conditions govern your access to and use of our website, services, and consignment operations. By using our website or services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website or services.
2. Definitions
• “Website” refers to our online platform where users can browse inventory, inquire about consignment, and contact us.
• “Customer” refers to anyone who purchases second-hand or consignment items from Plants And Things.
• “Consignor” refers to individuals who provide items to Plants And Things for resale under a consignment agreement.
• “Agreement” refers to the legal arrangement between Plants And Things and a consignor for the sale of items.
3. Use of Website
• Our website is intended for personal, non-commercial use.
• You agree not to use our website for any unlawful purpose or to violate any laws in your jurisdiction.
• We reserve the right to modify or discontinue the website at any time without prior notice.
4. Consignment Terms
A. Items Accepted for Consignment
• All items must be clean, in good condition, and fit for resale.
• Plants And Things reserves the right to refuse any item at our discretion.
• Items deemed unsuitable or unsellable will be returned or donated if not collected within a specified timeframe.
B. Pricing and Sales
• Pricing is determined at the discretion of Plants And Things, considering market value and demand.
• Consignors will receive a percentage of the final sale price as outlined in the consignment agreement and contract.
• Discounts and promotions may apply to consigned items at our discretion.
C. Payment to Consignors
• Payments to consignors will be made after the sale of items, as per the agreed terms, usually within 2 business days.
• Unsold items must be collected by the consignor within the agreed timeframe; otherwise, Plants And Things reserves the right to donate or dispose of them.
5. Purchasing Items
• All second-hand and consignment items are sold “as-is” with no warranties or guarantees.
• Returns or exchanges are not accepted unless required by law.
• Customers must inspect items before purchase.
6. Liability and Disclaimers
• Plants And Things is not liable for any damage, loss, or injury resulting from the use of our website, services, or products.
• We do not guarantee the accuracy, reliability, or completeness of any content on our website.
• Plants And Things is not responsible for any delays, disruptions, or errors caused by third-party service providers.
7. Privacy and Data Protection
• By using our website, you acknowledge and agree to our Privacy Policy, which outlines how we collect, use, and protect your personal information.
• We take reasonable measures to secure your data but cannot guarantee absolute security.
8. Intellectual Property
• All content, including text, images, logos, and designs on our website, is the property of Plants And Things and may not be copied, modified, or distributed without our written permission.
• Unauthorized use of our intellectual property may result in legal action.
9. Third-Party Links and Services
• Our website may contain links to third-party websites for convenience. We are not responsible for the content, privacy policies, or practices of these third-party sites.
• Any transactions or interactions with third-party services are at your own risk.
10. Changes to Terms and Conditions
• We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated Effective Date.
• Continued use of our website or services after any changes constitute acceptance of the revised Terms and Conditions.
11. Governing Law
• These Terms and Conditions are governed by the laws of South Australia, Australia.
• Any disputes arising under these terms shall be resolved in the appropriate courts of South Australia.
12. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us:
Plants And Things
Email: booborowieplantsandthings@gmail.com
Phone: 08 7078 7726
Address: 21 Sixth Street, Booborowie, SA 5417
Return and Refund Policy
Plants And Things
Effective Date: 21/01/2025
Last Updated: 29/01/2025
1. Introduction
At Plants And Things, we strive to provide quality second-hand and consignment items to our customers. Due to the nature of our business, all sales are generally final. This Return and Refund Policy outlines the conditions under which a return or refund may be considered.
By purchasing from Plants And Things, you acknowledge and agree to this policy.
2. General Return Policy
• All sales are final. We do not accept returns or exchanges on second-hand or consigned items.
• Customers are responsible for inspecting items before purchase to ensure they meet their expectations.
• We do not offer refunds for change of mind, incorrect choice, or if the item does not fit its intended purpose.
3. Exceptions to the No-Return Policy
Returns or refunds may be considered in the following cases:
• Faulty or Misrepresented Items: If an item is found to be significantly different from its description at the time of purchase, we may review the case.
• Consumer Guarantees: In accordance with the Australian Consumer Law (ACL), customers may be entitled to a refund or replacement if an item has a major defect that was not disclosed before purchase.
To request a return under these conditions, customers must:
• Contact Plants And Things within 7 days of purchase.
• Provide proof of purchase (receipt or transaction record).
• Submit photos or evidence of the fault/misrepresentation.
Each return request will be assessed on a case-by-case basis.
4. Consignment Items and Refunds
• Since many of our items are sold on behalf of consignors, refunds are generally not possible after a sale is completed.
• If a refund is approved, the original consignor may need to be contacted, which may delay processing.
5. Refund Process
• Approved refunds will be processed via the original payment method within 7 business days.
• Cash purchases will be refunded via store credit or another agreed method.
• Refunds do not include shipping, handling, or delivery costs (if applicable).
6. Non-Returnable Items
The following items cannot be returned or refunded under any circumstances:
• Clearance or discounted items
• Items marked “Sold As-Is”
• Personal care or hygiene products (e.g., bedding, kitchenware)
• Any item damaged after purchase due to misuse or improper care
7. How to Request a Return or Refund
If you believe you are eligible for a return or refund under this policy, please contact us:
Plants And Things
Email: booborowieplantsandthings@gmail.com
Phone: 08 7078 7726
Address: 21 Sixth Street, Booborowie, SA 5417
Please include the following details:
• Your name and contact details
• Description of the item and issue
• Proof of purchase
• Photos (if applicable)
8. Changes to This Policy
Plants And Things reserves the right to update this policy at any time. Changes will be posted on this page with an updated Effective Date.
Copyright © 2025 Plants and Things - All Rights Reserved.
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